Shipping policy
Shipping Policy – Petspuff
At Petspuff, we deliver premium dog and cat accessories directly to pet lovers across the UK.
We aim to provide fast, reliable, and convenient delivery.
Processing Time
Orders are processed within:
1–3 business days
After processing, your order will be shipped.
UK Delivery
Standard UK Delivery:
3–7 business days
Delivery times may vary during:
- Holidays
- Sales periods
- Courier delays
Order Tracking
Once your order has been dispatched, you will receive a tracking confirmation via email.
You can track your order using your tracking number.
Shipping Areas
Currently we deliver to:
✅ United Kingdom
We are continuously expanding our delivery locations.
Shipping Costs
Shipping charges are calculated at checkout.
Free shipping may be available on selected orders or promotional periods.
Delivery Issues
If your parcel has not arrived within the expected delivery timeframe, please contact:
We will help locate your order.